Privacy Policy

1. Introduction

The use of the website of Mirjam Kluka is possible without providing personal data. However, if a user wishes to access specific services, such as requesting an offer through our shop function, the processing of personal data is necessary. If there is no legal basis for processing this data, we will seek the user’s consent.

All processing of personal data, such as name, address, email address, or phone number, is carried out in accordance with the Swiss Data Protection Act (DSG) and, where applicable, the EU General Data Protection Regulation (GDPR). This privacy policy outlines the type, scope, and purpose of our data collection, as well as the rights users are entitled to.

As the controller, Mirjam Kluka has implemented technical and organizational measures to protect personal data. However, internet-based data transmissions may have security gaps, and absolute protection cannot be guaranteed. Users can alternatively communicate personal data by phone or in person.

2. Definitions

This privacy policy follows the terminology of the Swiss Data Protection Act (DSG) and the GDPR. Key terms include:

  • Personal Data: Information relating to an identified or identifiable person, such as a name, identification number, or email address.
  • Data Subject: Any individual whose personal data is processed by the controller.
  • Processing: Operations carried out on personal data, such as collection, storage, or destruction.
  • Controller: The person or organization responsible for deciding the purposes and means of processing personal data.
  • Processor: A third party that processes personal data on behalf of the controller.
  • Consent: A clear, affirmative action by which a user agrees to the processing of their personal data.

3. Controller’s Contact Information

Controller:
Mirjam Kluka
Seestrasse 354, 8038 Zürich, Switzerland
‍
Phone: +49 174 4818466
Email: mail@kluka.ch
Website: www.kluka.ch

4. Data Protection Officer

Mirjam Kluka acts as the Data Protection Officer for this website. If you have any concerns regarding data protection, you may contact the Data Protection Officer directly.

5. Cookies

The website uses cookies to enhance user experience. Cookies are small text files stored in the user’s browser to enable recognition of preferences and settings.

  • Purpose: Cookies help us to optimize our services, such as by remembering your details when requesting an offer or maintaining your browsing preferences.
  • Control: You can control or block cookies through your browser settings. Please note that disabling cookies may limit the functionality of the website.

6. Collection and Use of Personal Data

6.1 Data Collected via the Shop Function

If you use our shop function to request an offer, we collect and process the following personal data:

  • Name
  • Contact details (email, phone number)
  • Address
  • Any information related to the requested offer (products/services)

Purpose of Data Collection: The personal data collected through the offer request form is necessary to process your inquiry and provide you with a personalized offer. By submitting your data, you consent to the use of this data for processing your request.

6.2 Data Transfer to Backend (Webflow)

The data you provide via the shop function is securely transmitted to our backend, which is hosted on Webflow, our service provider for website management. Webflow processes the data exclusively for us and acts in compliance with applicable data protection regulations. The data will be used only for processing your offer request and the subsequent sales process.

6.3 Purpose Limitation

The personal data you provide is used exclusively for the purpose of processing your request for an offer and will not be used for any other purposes, such as marketing, unless explicit consent is obtained. The data is necessary to communicate with you regarding the requested offer, arrange the sale, and fulfill any legal obligations associated with the sales process.

6.4 Retention and Deletion

Personal data related to offer requests will be stored only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable laws. Once the sales process has been completed, or if the offer request does not result in a purchase, the data will be deleted unless legally required to retain it for a longer period.

7. Newsletter via Mailchimp

We offer the option to subscribe to our newsletter, which provides information about updates, offers, and relevant content from Mirjam Kluka. For this, we use Mailchimp, a third-party email marketing service, to manage and distribute our newsletters.

7.1 Data Collection and Consent

When you subscribe to our newsletter, we collect the following personal data:

  • Email address
  • Name (optional)

By subscribing to the newsletter, you provide your explicit consent to receive marketing emails from us. Your data will be used solely for sending the newsletter and will not be shared with third parties except as required for distributing the newsletter via Mailchimp.

7.2 Use of Mailchimp

Mailchimp is a service of The Rocket Science Group, LLC, based in the USA. The personal data you provide is stored and processed on Mailchimp’s servers in compliance with the GDPR and Swiss data protection regulations.

  • Purpose: The data is processed solely for the purpose of managing and sending newsletters on behalf of Mirjam Kluka.
  • Data Transfer: Mailchimp adheres to the EU-U.S. Data Privacy Framework, ensuring that your data is handled securely and in compliance with data protection standards.

7.3 Opt-In and Opt-Out

We use a double opt-in process for newsletter subscriptions. This means that after signing up, you will receive an email asking you to confirm your subscription. Your subscription will only be activated once you click the confirmation link in that email.

You can unsubscribe from our newsletters at any time by clicking the “unsubscribe” link at the bottom of each newsletter or by contacting us directly.

7.4 Data Retention

Your email address and, if provided, your name will be stored for as long as you remain subscribed to our newsletter. Once you unsubscribe, your data will be deleted unless retention is required by legal obligations.

7.5 Your Rights

You have the right to access, rectify, or erase the data we hold about you in connection with the newsletter. If you wish to exercise any of these rights, please contact us using the details provided in this policy.

8. User Rights

Under the Swiss Data Protection Act (DSG) and GDPR, you are entitled to the following rights regarding your personal data:

  • Right to Confirmation: You may request confirmation as to whether your personal data is being processed.
  • Right to Access: You have the right to obtain information about the personal data we process, including the purpose of the processing and any third parties to whom data has been disclosed.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure (“Right to be Forgotten”): You may request that we delete your personal data when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
  • Right to Restriction of Processing: You can request the restriction of processing if you contest the accuracy of your data, or if you need the data for legal purposes after we no longer require it.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Right to Object: You can object to the processing of your personal data for reasons relating to your particular situation or if the data is being processed for direct marketing purposes.

9. Security Measures

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, or destruction. However, please note that no internet-based system is completely secure. We take all reasonable steps to safeguard the data we collect and transmit.

10. Data Transfers to Third Countries

Your personal data is processed through Webflow and Mailchimp, both of which may involve data transfers to third countries. However, these service providers are bound by strict data protection agreements, and any transfers comply with applicable legal requirements, including appropriate safeguards as per GDPR and Swiss law.

11. Changes to This Policy

We may update this privacy policy to reflect changes in legal obligations or our services. If significant changes are made, we will notify users via the website.

12. Contact

For any questions regarding this privacy policy or to exercise your rights as a data subject, please contact:

Mirjam Kluka
Seestrasse 354, 8038 Zürich, Switzerland
Phone: +49 174 4818466
Email: mail@kluka.ch

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